IMPROVING INVOICING AND CREDIT COLLECTION PERFORMANCE.
HEAR RACHAEL ON THE JEREMY VINE SHOW.
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IMPROVING INVOICING AND CREDIT COLLECTION PERFORMANCE.
HEAR RACHAEL ON THE JEREMY VINE SHOW.
Contact
If you don’t have a written contract between your company and your customer, you may be opening yourself up to problems and quibbles which could easily be avoided. A verbal agreement can work in some situations, however having your terms of business written in a black and white contract and signed by both yourself and […]
We all use different ways to communicate in our businesses. We might speak with colleagues, suppliers, customers and prospective customers using the telephone or in person. We also write letters, send emails and create social media posts to inform, discuss and advise, and we all have our favourite method of communication. This is why having […]
The foundation of your business isn’t having the best product or service on the market. It isn’t having the state-of-the-art website, hundreds of staff or perfect customer service. These are some of the ingredients you’ll find in running a successful business, but the foundation is always the figures. Do your numbers add up? Is your […]
How you can easily overcome a lack confidence when speaking on the phone. If the thought of making a cold call to a prospective customer or phoning a customer you haven’t spoken to for a while, fills you with fear then don’t worry, you’re not alone. In fact, cold calling is often mentioned as one […]
Imagine the scenario. You’ve just sent out your latest email campaign. Perhaps it’s advertising your next event, or a product launch, or there’s a change to the service you offer. Your email has been sent to all of your customers and prospective customers. It has been delivered to your entire subscriber list, which of course […]
The phrase “would you like a coffee?” is often heard at networking meetings and business shows. Whilst hot beverages are almost certainly involved, having the opportunity to chat with someone on a one to one (121) basis can be extremely valuable. This time together, away from the office and other distractions, can lead to profitable […]
As a business owner you have the same number of hours in the day as your staff, your suppliers and your family. So why does it feel like you’re always tired? There’s never enough time to do the things you want to do? Are you always up against deadlines? Are you able to focus on […]
I love standing in front of business owners or directors and seeing the lightbulbs come on when I share that little nugget of advice which can make a real difference to their business. I’ve presented at many networking meetings over the past 5 years and I’m looking to do more. The main talks I give […]
In a nutshell, business performance data analysis is getting your hands dirty digging into the data generated by your company and making sense of the numbers. Knowing your numbers, and not being scared by figures, can dramatically change and improve the way you operate your business on a day to day basis. There’s no shortage […]
When I chat with business owners, one of the key topics that keeps recurring is how to manage the figures in behind the scenes to the best effect. As a business owner one of the crucial parts of running your business is the accounting. Without accurate, up-to-date, accounts how can you really know how well […]