Category Archive: Business

What is the Late Payment of Commercial Debt (Interest) Act 1988?

If you are a small business, you will know how late payment can cause havoc with your cash flow. What can you do about it? You can apply interest to overdue payments The Late Payment of Commercial Debts (Interest) Act 1998 is a Statutory instrument made on 4 October 1998 which came into force in […]

My view of the Queen’s Speech 2017 and what will it mean for small businesses?

What does the Queen’s speech mean? What does leaving Brexit mean? What were the bills talked about and what’s their impact? Personally, I’m comppleetely confused and baffled, everywhere you look someone is interpreting it differently and nowhere could I find a good summary, so here’s what I thought…. What do we really know about delivering […]

How can a Virtual Assistant say No without burning bridges?

There are a few reasons why a Virtual Assistant may need to turn down work, but when handled carefully, there’s positive outcome for everybody. You’ve run your new client checklist, had a first conversation with the client and you realise you’re going to have to turn down the work. How can you do that in […]

Accepting a new client – checklist for Virtual Assistants

You’ve been approached by your first client. Your initial reaction is to say “yes” to anything they request, whether that is 30 day credit terms, no payment up front, a job that’s outside your comfort zone, something you actually haven’t planned to do but you think you are capable of. How do I know that? […]

Networking doesn’t work, so, why do I keep going?

#4NetworkingDoesNotWork, I get nothing from it, it won’t work for me. You know I wax lyrical about 4N. However, it isn’t just me who gets anything out of 4N, here is an article by Sally Mahers (someone I’ve never met) but who sums up the power of 4N beautifully. http://blog.theintelligentvacompany.co.uk/…/an-open-letter-… I’ve put an extract from […]

Should I join a crowdsourcing website to get new clients?

Those of you who read my blog know how much I advocate networking. There’s nothing like it for meeting new people, connecting people with similar skills and finding individuals who can help each other. You’ll also know that nearly all of my customers came from networking referrals and introductions. But what if you are just […]

4 ways a contract helps you sleep: Part 2 – Relationships

Last week I looked at how contracts can help you sleep by sorting out your cash flow. This week I’m going to look at how a contract helps you focus your energy on the right areas of your relationship with your customer. If you are focusing on outstanding invoices, on money that hasn’t been received […]