Category Archive: Cashflow

Chasing overdue payments – when is the best time to phone your client?

Nobody I’ve spoken to likes chasing overdue payments. It’s one of those things we tend to put off because we’re so British. We probably worry more about upsetting the client than getting the money we’re owed. Does this sound about right to you? Avoiding calling about overdue payments Let me take another guess. You are […]

Why should you use a script when making calls?

We’re too British! “I don’t like picking up the phone to ask for money even when that money is mine! “ That’s a statement I hear all the time. It’s worng but it’s been ingrained in us since childhood, you shouldn’t ack for things – apart from when you should! In this blog I am […]

Data Protection – As a small business, do I need to register with ICO?

As I know, being in business comes with many challenges, not least of all the legislation you need to know about. Data Protection is one of the most commonly misunderstood by small businesses. So I wanted to share with you, my view and understanding of this crucial piece of legislation. Overview of the Data Protection […]

What is the Late Payment of Commercial Debt (Interest) Act 1998?

If you are a small business, you will know how late payment can cause havoc with your cash flow. What can you do about it? You can apply interest to overdue payments The Late Payment of Commercial Debts (Interest) Act 1998 is a Statutory instrument made on 4 October 1998 which came into force in […]

As a VA how can a quiet summer help you increase your income?

Summer is here and so nearly, are holidays. As a virtual assistant, will it mean less work than usual, or is it your busiest time handling all that holiday cover? If summer’s a quiet time for you, it can be a great opportunity to brush up on training, reading, networking or learning a new skill. […]

Accepting a new client – checklist for Virtual Assistants

You’ve been approached by your first client. Your initial reaction is to say “yes” to anything they request, whether that is 30 day credit terms, no payment up front, a job that’s outside your comfort zone, something you actually haven’t planned to do but you think you are capable of. How do I know that? […]

4 ways a contract helps you sleep: Part 2 – Relationships

Last week I looked at how contracts can help you sleep by sorting out your cash flow. This week I’m going to look at how a contract helps you focus your energy on the right areas of your relationship with your customer. If you are focusing on outstanding invoices, on money that hasn’t been received […]

4 ways a contract helps you sleep: Part 1 – Cash flow

You are waking up at night due to your business and problems going round and round in your head. You’ve tried counting sheep, writing a list, but nothing seems to work.  So how do you get your cash flow in order and how can a contract help you achieve that? Let’s look at Why you […]