Category Archive: Contract

Are credit checks for new customers expensive?

Are you a small business or freelancer about to start work on a long-term project with a new customer? Perhaps you’re a bit worried about how and when you will get paid. You know you need to run credit checks, but are they expensive? It’s always great news when you get a big project in […]

Who are my ideal customers, where are they and how do I find them?

Wouldn’t it be lovely if all your customers were “ideal”? Lots of business folk talk about the “ideal customer” and I imagine when you created your business plan, you had a picture of who yours could be. Who is an ideal customer? It will be different for all of us but there’s one thing which […]

Review your contract for every new product or service

When you’re a small business, reviewing or writing specific terms is probably not top of your to-do list, but I bet having a healthy cash flow is definitely a number one priority. If your business sells a range of products or services, your contract with your customer needs to be tailored to cover every eventuality […]

GDPR – Practical help for SME

Following on from my blog “What is GDPR and what does it mean for small business?” I was contacted by a number of you asking if you could some more detailed advice on the differences between the Data Protection Act and the new GDPR. This isn’t my area of expertise, so I asked around and […]

Why should you use a script when making calls?

We’re too British! “I don’t like picking up the phone to ask for money even when that money is mine! “ That’s a statement I hear all the time. It’s worng but it’s been ingrained in us since childhood, you shouldn’t ask for things – apart from when you should! In this blog I am […]

What is GDPR and what does it mean for my small business?

I’m not a specialist in Data Protection, or the laws surrounding it, however I know as a small business it really is vital for us to be aware of. So I did some research and I’ve put together this blog of my views on the General Data Protection Regulation which will come into force next […]

Data Protection – As a small business, do I need to register with ICO?

As I know, being in business comes with many challenges, not least of all the legislation you need to know about. Data Protection is one of the most commonly misunderstood by small businesses. So I wanted to share with you, my view and understanding of this crucial piece of legislation. Overview of the Data Protection […]

My view of the Queen’s Speech 2017 and what will it mean for small businesses?

What does the Queen’s speech mean? What does leaving Brexit mean? What were the bills talked about and what’s their impact? Personally, I’m comppleetely confused and baffled, everywhere you look someone is interpreting it differently and nowhere could I find a good summary, so here’s what I thought…. What do we really know about delivering […]

As a VA how can a quiet summer help you increase your income?

Summer is here and so nearly, are holidays. As a virtual assistant, will it mean less work than usual, or is it your busiest time handling all that holiday cover? If summer’s a quiet time for you, it can be a great opportunity to brush up on training, reading, networking or learning a new skill. […]

Accepting a new client – checklist for Virtual Assistants

You’ve been approached by your first client. Your initial reaction is to say “yes” to anything they request, whether that is 30 day credit terms, no payment up front, a job that’s outside your comfort zone, something you actually haven’t planned to do but you think you are capable of. How do I know that? […]