Category Archive: Customer Relationships

How to find the right motivation to achieve your business goals

We all need various levels of motivation to achieve our goals and some people need more of a kick to achieve things than others. Without the motivation to succeed, we can easily drift from day to day, from task to task, from appointment to appointment, without a plan or a goal. With no destination to […]

Do you need more time to get everything done?

We all have the same 24 hours each day and whether we choose to use these hours for sleeping, working, relaxing, socialising, eating, drinking, playing or learning, the fact remains that each and every one of us has exactly 24 hours every day. Nobody has a single second more. Nobody has a single second less. […]

How to stick to your new habits when the going gets tough

It’s supposed to take at least 21 days for something new to become a habit. So, it’s no surprise that so many of us fail to keep up a new habit, even if to an outsider it looks like the easiest thing in the world. Know Your “Why” Knowing the reason, or reasons, why you […]

Can one new habit make your business grow?

We all have habits, whether we realise it or not. Some habits are good, like turning up on time, drinking plenty of water, getting a good night’s sleep, planning your day, making your sales calls, doing the accounts and invoicing routinely every day. There is a big crossover with your personal habits and your business […]

Time and Task Management – The Easy Way to Get More Done

Time and Task Management – The Easy Way to Get More Done We’re all looking for ways to get the most out of life. We work hard in our jobs to achieve different goals at different stages of our lives. Sometimes these goals are just for ourselves and sometimes our goals affect our families, our […]

The Top Three Pains of Being a Business Owner

No one said running a business is easy all the time. In fact, sometimes it can be pretty hard going and from time to time it makes you wonder why you started up in the first place. I meet lots of business owners, either through meetings with my clients or at networking events, and although […]

Does your USP kick butt?

Your USP. Your Unique Selling Point. This is the reason why someone will choose your product or service above someone else’s product or service. This is the reason why someone wants to deal with you and your company. What makes you unique? Are you sure? Does your USP kick butt? Figuring out your USP should […]

The importance of your communication mindset

We all use different ways to communicate in our businesses. We might speak with colleagues, suppliers, customers and prospective customers using the telephone or in person. We also write letters, send emails and create social media posts to inform, discuss and advise, and we all have our favourite method of communication. This is why having […]