Category Archive: Customer Relationships

10 companies, 1 day – what happened?

You know how sometimes you go on a course or workshop and you know it has a real impact. For me there has been 2 of these, they were both back in 2015 and have a massive impact on me, my choices and my business even now.  BradCamp by Brad Burton and The Networking Retreat […]

How long before a speaking engagement is it confirmed in your diary?

You’ve received a speaking enquiry. You’ve had a conversation with the event organiser. You’ve agreed the date, the audience, the fee, the travel expenses. Basically you’ve agreed everything, but at what point does it become a firm booking in your diary? The answer to that question is: It Depends It depends on you. It depends […]

You’ve confirmed a speaking gig but life got in the way, what happens?

It is a nightmare scenario, but as a professional speaker one you have to plan for. You’ve been contacted about an opportunity to speak, you’ve confirmed you are free on that date. You’ve raised and been paid the agreed fee. Everything looks rosy until BOOM you are seriously ill and you have to cancel your […]

5 ways to tell if your business is taking over your life

Do you spend every waking moment thinking about your business; the work you do, daily challenges, not to mention the time spent running the operational side of things. Putting work first is one of the downsides we face when running a successful and growing business. Although your family and friends support you to the end […]

How can you increase your cashflow on blue Monday?

Christmas has been and gone, the decorations put away and everything looks bare and empty. The weather’s cold, drizzly and the mornings are still dark and gloomy. If you turned on the radio or seen any online news today, you probably know today is Blue Monday; the day in the year when we’re supposed to […]

Do you dream of being paid on time, everytime?

Would it be a dream come true if your cash flow was always positive because your customers pay your invoices on time, every time? The main reason cash flow suffers is because of late payment and because they’re our lovely customers and we don’t want to lose or upset them, we just sit there, wait […]