IMPROVING INVOICING AND CREDIT COLLECTION PERFORMANCE.
HEAR RACHAEL ON THE JEREMY VINE SHOW.
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IMPROVING INVOICING AND CREDIT COLLECTION PERFORMANCE.
HEAR RACHAEL ON THE JEREMY VINE SHOW.
Contact
What’s it like to be a Virtual Assistant? Even the title seems quite mysterious. Where do they work and what’s it like to be one? I decided to ask Karen, a VA in my network group. I know you’re virtual but do you have a real office? Yes, my office is a dedicated room in my home. […]
There are a few reasons why a Virtual Assistant may need to turn down work, but when handled carefully, there’s positive outcome for everybody. You’ve run your new client checklist, had a first conversation with the client and you realise you’re going to have to turn down the work. How can you do that in […]
#4NetworkingDoesNotWork, I get nothing from it, it won’t work for me. You know I wax lyrical about 4N. However, it isn’t just me who gets anything out of 4N, here is an article by Sally Mahers (someone I’ve never met) but who sums up the power of 4N beautifully. http://blog.theintelligentvacompany.co.uk/…/an-open-letter-… I’ve put an extract from […]
What’s a tough customer, what makes them tough? How can you deal with them and avoid a confrontational conversation? But is confrontation always a bad thing if it lets you get things off your chest and out in the open? The Virtual Assistants in my support group came up with these real examples of potentially […]
Here in the UK, we have just had a run of Bank Holidays and we are about to have another one at the end of May. Bank Holidays are great, but the downside for freelancers and small businesses is they result in a shorter working week, which led me to think about deadlines. Deadline Scenario […]
As a virtual assistant, your comfort zone is getting things done for other businesses. Quietly working behind the scene in your office or dining room with little company, apart from your pet and or children. So you have read 5 ways to go networking as virtual assistant which talked first about business networking, however, you’ve […]
This week I have another guest blog by Barney. In his last guest blog, Barney shared his thought on prioritising Credit Card Payments, this time he is focusing on relationships. So over to Barney In the process of our lives, we all come across different types of relationships. All of them hold great values in […]
Who is responsible for customer service? You know I’m passionate about making customer service central to your collections processes. So this week, instead of a guest blog, I wanted to share with you a video from a fabulous person called Alasdair McGill . Alasdair helps his clients create better organisations. Together. He has a fabulous […]
Building Trust forms relationships. Relationships build potential customer and potential referrers. Trust is the most critical element to any business. If you don’t trust someone, you won’t do business with them. So how can you use networking to build trust? Martin Byrne from Business Protect, has been to over 550 4Networking meetings, he’s received 46 […]