IMPROVING INVOICING AND CREDIT COLLECTION PERFORMANCE.
HEAR RACHAEL ON THE JEREMY VINE SHOW.
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IMPROVING INVOICING AND CREDIT COLLECTION PERFORMANCE.
HEAR RACHAEL ON THE JEREMY VINE SHOW.
Contact
We’ve all been there, you know, that customer who you don’t want to ring and ask for the money for that outstanding invoice. You know it’s your money, you know you are being their bank (for free) but you still feel uncomfortable when you think about picking up the phone. In one of my latest […]
If you are a small business, you will know how late payment can cause havoc with your cash flow. What can you do about it? You can apply interest to overdue payments The Late Payment of Commercial Debts (Interest) Act 1998 is a Statutory instrument made on 4 October 1998 which came into force in […]
Those of you who read my blog know how much I advocate networking. There’s nothing like it for meeting new people, connecting people with similar skills and finding individuals who can help each other. You’ll also know that nearly all of my customers came from networking referrals and introductions. But what if you are just […]
Last week I looked at how contracts can help you sleep by sorting out your cash flow. This week I’m going to look at how a contract helps you focus your energy on the right areas of your relationship with your customer. If you are focusing on outstanding invoices, on money that hasn’t been received […]
So you are thinking about setting up a new business and you feel like you’ve got the skill set to be a virtual assistant but you don’t know what to do next. Don’t worry you are not alone, when I set up the Contracts Lady and Cash Flow Queen back in 2014, I knew I […]
You are waking up at night due to your business and problems going round and round in your head. You’ve tried counting sheep, writing a list, but nothing seems to work. So how do you get your cash flow in order and how can a contract help you achieve that? Let’s look at Why you […]
When you’re a virtual assistant managing time is complex, it’s so important to know how you are charging your time. How do you know what elements of your time you charge for? Do you split our your travel and thinking time on your timesheets? This is a question that gets asked all the time […]
When you’re a virtual assistant managing multiple clients, it’s so important to have a quick, efficient way to track your time but how do you choose? How do you choose the right one amongst the huge choice of time tracker sofware and apps out there? This is a question that gets asked all the time […]
Getting paid on time is important to you. I know, because it’s important to me too. In fact, if you don’t get paid on time, it means you have to chase your clients, which takes up more time, but most important of all it impacts your cash flow. If you can’t predict your income, then […]
We all know how easy it is to send important information via email. It’s a click of a few buttons on your computer, but is a read receipt worth the same as signature? I often talk about the fact you send letters. Yes; emails now are a written word which will stand up in court. […]