Category Archive: Terms and conditions

Are you prepared for a cashless society in the next decade?

Cashpoints are disappearing. We genuinely are heading towards a cashless society – is your business prepared? It has been reported that the number of cash points will be halved in the next decade as Link moves to remove cash points and replace them with free cash points in supermarkets. Yes this may be related to […]

What information can you find out at Companies House Beta?

Sometimes you just need a bit of reassurance that the product you ordered will arrive or your new customer is likely to pay you. Before you enter into any contract or place an order, it’s worth doing a simple, free check with Companies House. Back in 2014 Companies House launched a free search service which […]

Are credit checks for new customers expensive?

Are you a small business or freelancer about to start work on a long-term project with a new customer? Perhaps you’re a bit worried about how and when you will get paid. You know you need to run credit checks, but are they expensive? It’s always great news when you get a big project in […]

Review your contract for every new product or service

When you’re a small business, reviewing or writing specific terms is probably not top of your to-do list, but I bet having a healthy cash flow is definitely a number one priority. If your business sells a range of products or services, your contract with your customer needs to be tailored to cover every eventuality […]

GDPR – Practical help for SME

Following on from my blog “What is GDPR and what does it mean for small business?” I was contacted by a number of you asking if you could some more detailed advice on the differences between the Data Protection Act and the new GDPR. This isn’t my area of expertise, so I asked around and […]

Interview with a Virtual Assistant

What’s it like to be a Virtual Assistant? Even the title seems quite mysterious.  Where do they work and what’s it like to be one? I decided to ask Karen, a VA in my network group. I know you’re virtual but do you have a real office? Yes, my office is a dedicated room in my home. […]

How can a Virtual Assistant say No without burning bridges?

There are a few reasons why a Virtual Assistant may need to turn down work, but when handled carefully, there’s positive outcome for everybody. You’ve run your new client checklist, had a first conversation with the client and you realise you’re going to have to turn down the work. How can you do that in […]

Accepting a new client – checklist for Virtual Assistants

You’ve been approached by your first client. Your initial reaction is to say “yes” to anything they request, whether that is 30 day credit terms, no payment up front, a job that’s outside your comfort zone, something you actually haven’t planned to do but you think you are capable of. How do I know that? […]