IMPROVING INVOICING AND CREDIT COLLECTION PERFORMANCE.
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IMPROVING INVOICING AND CREDIT COLLECTION PERFORMANCE.
HEAR RACHAEL ON THE JEREMY VINE SHOW.
Contact
How you can easily overcome a lack confidence when speaking on the phone. If the thought of making a cold call to a prospective customer or phoning a customer you haven’t spoken to for a while, fills you with fear then don’t worry, you’re not alone. In fact, cold calling is often mentioned as one […]
Do you spend every waking moment thinking about your business; the work you do, daily challenges, not to mention the time spent running the operational side of things. Putting work first is one of the downsides we face when running a successful and growing business. Although your family and friends support you to the end […]
Summer is here and so nearly, are holidays. As a virtual assistant, will it mean less work than usual, or is it your busiest time handling all that holiday cover? If summer’s a quiet time for you, it can be a great opportunity to brush up on training, reading, networking or learning a new skill. […]
What’s it like to be a Virtual Assistant? Even the title seems quite mysterious. Where do they work and what’s it like to be one? I decided to ask Karen, a VA in my network group. I know you’re virtual but do you have a real office? Yes, my office is a dedicated room in my home. […]
There are a few reasons why a Virtual Assistant may need to turn down work, but when handled carefully, there’s positive outcome for everybody. You’ve run your new client checklist, had a first conversation with the client and you realise you’re going to have to turn down the work. How can you do that in […]
What’s a tough customer, what makes them tough? How can you deal with them and avoid a confrontational conversation? But is confrontation always a bad thing if it lets you get things off your chest and out in the open? The Virtual Assistants in my support group came up with these real examples of potentially […]
Those of you who read my blog know how much I advocate networking. There’s nothing like it for meeting new people, connecting people with similar skills and finding individuals who can help each other. You’ll also know that nearly all of my customers came from networking referrals and introductions. But what if you are just […]
Here in the UK, we have just had a run of Bank Holidays and we are about to have another one at the end of May. Bank Holidays are great, but the downside for freelancers and small businesses is they result in a shorter working week, which led me to think about deadlines. Deadline Scenario […]
So you are thinking about setting up a new business and you feel like you’ve got the skill set to be a virtual assistant but you don’t know what to do next. Don’t worry you are not alone, when I set up the Contracts Lady and Cash Flow Queen back in 2014, I knew I […]
If you’re running a small business and working over 12 hour days, maybe it’s time to think about getting some help. You probably started your business because it’s your passion, a brilliant idea, a product or something you’re really good at. How often do you find yourself slogging away, trying to get all your admin […]